If the electronic key does not operate properly

If communication between the electronic key and vehicle is interrupted (Conditions affecting operation) or the electronic key cannot be used because the battery is depleted, the smart key system and wireless remote control cannot be used. In such cases, the doors can be opened and the hybrid system can be started by following the procedure below.

Note:

When the electronic key does not work properly

Make sure that the smart key system has not been deactivated in the customization setting. If it is off, turn the function on. (Customizable features: Customizable features)

Check if battery-saving mode is set. If it is set, cancel the function. (Turning an electronic key to battery-saving mode)

The electronic key function may have stopped. (When electronic key function stops)

Notice:

In case of a smart key system malfunction, or other key related problems

Take your vehicle with all the electronic keys provided with your vehicle to your Toyota dealer.

Locking and unlocking the doors

Use the mechanical key (Using the mechanical key) in order to perform the following operations.

Locks all the doors

Unlocks the door

Turning the key rearward unlocks the driver’s door. Turning the key once again within 5 seconds unlocks the other doors.

Note:

Key linked functions

Closes the windows and the moon roof^*1 or panoramic moon roof^*1 (turn and hold)^*2

Opens the windows and the moon roof^*1 or panoramic moon roof^*1 (turn and hold)^*2

^*1

If equipped

^*2

These settings must be customized at your Toyota dealer.

Warning:

When using the mechanical key and operating the power windows or the moon roof (if equipped) or panoramic moon roof (if equipped)

Operate the power window or the moon roof or panoramic moon roof after checking to make sure that there is no possibility of any passenger having any of their body parts caught in the window or the moon roof or panoramic moon roof. Also, do not allow children to operate the mechanical key. It is possible for children and other passengers to get caught in the power window or the moon roof or panoramic moon roof.

Starting the hybrid system

Ensure that the shift lever is in P and depress the brake pedal.

Hold the electronic key above the symbol on the bottom surface of the cup holder.

When the electronic key is detected, a buzzer sounds and the power switch will turn to ON.

When the smart key system is deactivated in customization setting and ACC customization is in OFF, the power switch will turn to ACC.

Depress the brake pedal and press the power switch shortly and firmly.

Check that there are no metallic objects or obstructions between the mark and the electronic key.

In the event that the hybrid system still cannot be started, contact your Toyota dealer.

Note:

Stopping the hybrid system

Shift the shift lever to P, set the parking brake and press the power switch as you normally do when stopping the hybrid system.

Replacing the key battery

As the above procedure is a temporary measure, it is recommended that the electronic key battery be replaced immediately when the battery is depleted. (Electronic key battery)

Alarm (if equipped)

If a door is unlocked using the mechanical key when the alarm system is set, the alarm may be triggered.

Changing power switch modes

Release the brake pedal and press the power switch in step 3 above.The hybrid system does not start and modes will be changed each time the switch is pressed. (Changing power switch modes)