If your vehicle needs to be towed If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service, using a wheel-lift type truck or flatbed truck. Use a safety chain system for all towing, and abide by all state/provincial and local laws. 2WD models: If towing your vehicle with a wheel-lift type truck from the front, the vehicle’s rear wheels and axles must be in good conditions. (Towing with a wheel-lift type truck) If they are damaged, use a towing dolly or flatbed truck. AWD models: If towing your vehicle with a wheel-lift type truck, use a towing dolly. (Towing with a wheel-lift type truck) Warning: Observe the following precautions. Failure to do so may result in death or serious injury. When towing the vehicle 2WD models Be sure to transport the vehicle with the front wheels raised or with all four wheels raised off the ground. If the vehicle is towed with the front wheels contacting the ground, the drivetrain and related parts may be damaged. AWD models Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the vehicle may fly off the truck. While towing (vehicles with towing eyelet) When towing using cables or chains, avoid sudden starts, etc. which place excessive stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains may become damaged, broken debris may hit people, and cause serious damage. Do not turn the engine switch to OFF.There is a possibility that the steering wheel is locked and cannot be operated. Installing towing eyelet to the vehicle (vehicles with towing eyelet) Make sure that towing eyelet is installed securely. If not securely installed, towing eyelet may come loose during towing. Notice: To prevent damage to the vehicle when towing using a wheel-lift type truck Do not tow the vehicle from the rear when the engine switch is in OFF or the key is removed (vehicles without smart key system). The steering lock mechanism is not strong enough to hold the front wheels straight. When raising the vehicle, ensure adequate ground clearance for towing at the opposite end of the raised vehicle. Without adequate clearance, the vehicle could be damaged while being towed. To prevent damage to the vehicle when towing with a sling-type truck Do not tow with a sling-type truck, either from the front or rear. To prevent damage to the vehicle during emergency towing (vehicles with towing eyelet) Do not secure cables or chains to the suspension components. When towing the vehicle (vehicles with Stop & Start system) If it is necessary to tow the vehicle with all four wheels on the ground, perform the following procedure before towing the vehicle, in order to protect the system.Turn the engine switch to OFF and then start the engine or turn the engine switch to ON. Recreational towing (behind motor home, etc.) Never dinghy tow your vehicle to prevent causing serious damage to the Dynamic Torque Control AWD system (AWD models) and transmission. (Dinghy towing) Situations when it is necessary to contact dealers before towing The following may indicate a problem with your transmission. Contact your Toyota dealer or commercial towing service before towing. The engine is running but the vehicle does not move. The vehicle makes an abnormal sound. Towing with a sling-type truck Do not tow with a sling-type truck to prevent body damage. Towing with a wheel-lift type truck From the front (2WD models) Release the parking brake. From the front (AWD models) Use a towing dolly under the rear wheels. From the rear Use a towing dolly under the front wheels. Using a flatbed truck If your vehicle is transported by a flatbed truck, it should be tied down at the locations shown in the illustration. If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45°. Do not overly tighten the tie downs or the vehicle may be damaged. Towing Emergency towing Emergency towing (vehicles with towing eyelet) If a tow truck is not available in an emergency, your vehicle may be temporarily towed using cables or chains secured to the emergency towing eyelets. This should only be attempted on hard surfaced roads for at most 50 miles (80 km) at under 18 mph (30 km/h). A driver must be in the vehicle to steer and operate the brakes. The vehicle’s wheels, drive train, axles, steering and brakes must be in good condition. Towing Towing eyelet Emergency towing procedure (vehicles with towing eyelet) To have your vehicle towed by another vehicle, the towing eyelet must be installed to your vehicle. Install the towing eyelet by following the specified procedure. Take out the towing eyelet. (Location of the spare tire, jack and tools) Using a flathead screwdriver, remove eyelet cover ( ), and then remove eyelet cover ( ). To protect the bodywork, place a rag between the screwdriver and the vehicle body as shown in the illustration. Type A Type B Insert the towing eyelet into the hole and tighten partially by hand. Type A Type B Tighten down the towing eyelet securely using a wheel nut wrench or hard metal bar. Type A Type B Securely attach cables or chains to the towing eyelet. Take care not to damage the vehicle body. Enter the vehicle being towed and start the engine. Turn off the Parking Support Brake function. (if equipped): Parking Support Brake function (static objects)* If the engine does not start, turn the engine switch to ON. Vehicles with Stop & Start system: Before towing the vehicle, turn the engine switch to OFF once, and then start the engine. Shift the shift lever to N and release the parking brake. When the shift lever cannot be shifted: If the shift lever cannot be shifted from P Note: While towing If the engine is not running, the power assist for the brakes and steering will not function, making steering and braking more difficult. Wheel nut wrench Wheel nut wrench is installed in the tool bag. (Location of the spare tire, jack and tools)