If your vehicle needs to be towed If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service, using a wheel-lift type truck or flatbed truck. Use a safety chain system for all towing, and abide by all state/provincial and local laws. Situations when it is necessary to contact dealers before towing The following may indicate a problem with your transmission. Contact your Toyota dealer or commercial towing service before towing. The hybrid system warning message is shown on the multi-information display and the vehicle does not move. The vehicle makes an abnormal sound. Towing with a wheel-lift type truck From the front Use a towing dolly under the rear wheels. From the rear Use a towing dolly under the front wheels. Warning: Observe the following precautions.Failure to do so may result in death or serious injury. When towing the vehicle 2WD models Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain and related parts may be damaged, an accident may occur due to a change in direction of the vehicle or electricity generated by the operation of the motor may cause a fire to occur depending on the nature of the damage or malfunction. 4WD models Be sure to transport the vehicle with all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain or related parts may be damaged, the vehicle may fly off the truck, or electricity generated by the operation of the motor may cause a fire to occur depending on the nature of the damage or malfunction. Notice: To prevent damage to the vehicle when towing using a wheel-lift type truck Do not tow the vehicle from the rear when the power switch is off. When raising the vehicle, ensure adequate ground clearance for towing at the opposite end of the raised vehicle. Without adequate clearance, the vehicle could be damaged while being towed. Towing with a sling-type truck Do not tow with a sling-type truck to prevent body damage. Using a flatbed truck When using a flat-bed truck to transport the vehicle, use tire strapping belts. Refer to the owner’s manual of the flat-bed truck for the tire strapping method. In order to suppress vehicle movement during transportation, set the parking brake and turn the power switch off. Emergency towing Your vehicle has not towing hook. If towing is necessary, we recommend having your vehicle towed by your Toyota dealer or commercial towing service.